Terms of service

Updated September 4, 2026

These terms are the agreement between you and Mahjong Pals. By creating an account or using the service you accept them. If you don't accept them, don't use the service.

Your account

You must be at least 13 to use Mahjong Pals, and at least 18 (or the age of majority where you live) to subscribe. Keep your password to yourself; what happens under your account is your responsibility. One account per person, and the information you give us has to be true.

The subscription and the trial

Paid membership starts with a free trial that requires a payment card. When the trial ends, the subscription begins and your card is charged, unless you cancel first through the billing portal. Cancel any time; you keep access through the period you paid for. Except where the law requires otherwise, payments are not refundable. Prices can change; we tell you before a change touches your renewal. One free trial per person, ever.

Lanterns, badges, and other virtual goods

In-game currency and the things it buys are licensed to you, not sold. They have no money value, can't be cashed out, transferred, or traded outside the game, and can be changed, rebalanced, or discontinued as the game evolves. When an account closes, its virtual goods close with it.

Rules of use

Use the service as a person playing a game. Don't cheat, exploit bugs, automate play, scrape, probe, overload, or reverse engineer the service; don't harass other players or abuse the invite system; don't use the service to break a law. We fix exploited bugs without compensation for advantages lost.

Our content

The service and everything in it (the software, artwork, tile designs, our house card, lessons, and text) belongs to Mahjong Pals or its licensors. Your license is personal, non-transferable, and for playing and learning; it isn't a right to copy, resell, or republish anything.

Termination

You can close your account whenever you like. We can suspend or close accounts that break these terms, abuse other players, or create risk for the service, with or without notice depending on severity. Sections of these terms that by their nature outlast an account (ownership, disclaimers, liability, disputes) survive it.

The service comes as it is

Mahjong Pals is provided as is and as available, without warranties of any kind, express or implied, including fitness for a particular purpose and uninterrupted availability. Rules engines have bugs, bots misplay hands, and maintenance happens. We work on all three, and we promise none of their absence.

Limits on liability

To the fullest extent the law allows, Mahjong Pals is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill. Our total liability for any claim is capped at the greater of fifty dollars or the amount you paid us in the twelve months before the claim. Some places don't allow parts of this section; where that's you, it applies as far as the law permits.

Indemnity

If your breach of these terms or misuse of the service gets us sued, you cover our reasonable costs and damages from that claim.

Disputes

Talk to us first; nearly everything resolves at support. If a dispute can't be resolved informally within sixty days, it goes to binding individual arbitration rather than court, except that either side may use small-claims court where the claim fits there. Disputes proceed individually, not as class or representative actions. These terms are governed by the laws of the Commonwealth of Kentucky, without regard to conflict-of-law rules.

Changes to these terms

When these terms change in substance, we update the date above and notify account holders by email before the change applies. Using the service after a change takes effect accepts the changed terms.